To our Loyal Customers and Suppliers:
In light of the current outbreak of Coronavirus Disease 2019 (COVID-19), we would like to provide some insight regarding some of the precautions we are undertaking to ensure our ability to continue providing the highest levels of service as we actively work to limit our employees’ potential exposure.
Lacas Coffee Company has a Business Continuity Plan, which includes system & team member redundancy work plans. We are prepared to carry out this plan as required, in part or in full, which should limit any disruptions to operations, production or service levels.
In addition, we have implemented the following precautions to protect our employees, customers, and other constituents from potential exposure to the coronavirus:
We are actively monitoring the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and local public health departments for recommendations and best practices.
We have implemented travel restrictions on all non-critical domestic travel, and fully restricted international travel.
At this time, we know of no employees who have tested positive for the virus. In the event any employee tests positive for the virus, has been directly exposed to a person who has tested positive, or has traveled to a CDC designated hot zone, the individual must be quarantined for at least 14 days prior to accessing our facilities, provided they can produce a physician’s letter releasing them to work.
We have limited our internal meetings.
We have worked with our Sanitation Department to increase cleaning and disinfection activities at our facilities.
We continue to observe company Good Manufacturing Practices (GMP’s) while working in our facility. These practices include frequent handwashing and hand sanitizing.
Visitors will be restricted from entering our facility.
We have asked our Delivery Drivers, Service Technicians and Sales staff to wash their hands, if possible, upon entering a facility to deliver/stock product, and after handling cash. If no hand washing facility is available, they are requested to sanitize their hands prior to delivering/stocking. We have equipped each driver with hand sanitizer.
If any employee appears ill in the workplace, they will be sent home immediately.
We are taking enhanced precautions to protect our valued customers and our employees.
As a reminder, we will be unable to accept any returned items at this time, even as a one-time courtesy.
If you have any questions, please send all email to info@lacascoffee.com, and we will get back to you as soon as possible.
Thank you,
Jonathan Del Re
CEO Lacas Coffee Company, LLC